COVID-19 Response Community Health Worker
Join a dynamic team building a new way of community health programming and social change work to address the impact of systemic racism in people’s ability to live healthy, full lives. Implement WellShare’s COVID-19 response programs in a rapidly evolving environment, working closely with many internal and external partners. Effective relationship management is key to success in meeting client and community COVID-related needs.
WellShare International is a non-profit organization headquartered in Minneapolis, Minnesota, with a forty-year history of partnering with communities, health care systems, government and social service providers to promote health equity and well-being. Using a community health worker model, we work with immigrant communities in Minnesota and with rural communities in East Africa. Our programs serve people across the lifespan – including pregnant women, infants, children, youth, adults and the elderly.
1. Assist in coordination of programming
a) Contribute to the design, development and implementation of work plans, timelines, strategies, educational tools and other tasks to achieve program goals/objectives as a member of a team.
b) Monitor day-to-day delivery of activities and services as directed by the Supervisor:
- Maintain accurate and organized program records, following donor reporting requirements.
- Ensure progress of planned program activities meets assigned timelines.
Contribute to continuous quality improvement of programs by sharing feedback and evaluation results with the team and collaborating in change implementation.
2. Communication and collaborate with internal team and external stakeholders
a) Meet regularly with Supervisor(s) regarding staff related needs and opportunities.
b) Ensure successful coordination of assigned activities and communication with stakeholders with transparency/accountability.
c) Establish and maintain strong working relationships with community groups and partner organizations in support of program objectives.
d) Represent the organization at community activities to enhance the organization’s community profile.
e) Share programmatic successes and lessons learned with diverse audiences using a range of communication platforms: social media, donor, community and partner meetings.
3. Conduct community outreach, education, and research
a) Serve as a trustworthy community-based support for program participants and their families.
- Provide high-quality and timely response to community members via a phone hotline for up to 8 hours a day and based on need.
- Identify and provide community members with need resources that support COVID prevention.
- Maintain high standards of care meeting HIPPA requirements and provide confidential service and care referrals as necessary.
b) Work collaboratively to conduct community health education activities:
- Plan large professional community events in collaboration with other staff and the Supervisor, including COVID-19 testing events.
- Recruit participants and relevant stakeholders to participate in events.
- Provide culturally appropriate educational materials and presentations at events.
- Promote events, education materials and success stories via social and cultural media.
c) Participate in program design and evaluation research:
- Collaborate with partner organizations to carry out community-based qualitative and quantitative research as needed.
- Contribute to program monthly, quarterly and annual reports following the requirement and guidelines of the program funder as requested by the Supervisor.
- Identify and document program success stories following all protocols.
1. Participate in overall agency strategic and operational planning, budgeting and other projects.
2. Maintain certifications and licensures required in the position.
3. Stay current with best and emerging practices related to immigrant community needs, public health, and the Community Health Worker profession.
4. In consultation with Supervisor, pursue strategic new partnerships with refugee and immigrant health organizations, health plans, and other relevant agencies.
5. Other duties and activities as requested by the Supervisor.
- A Bachelor’s Degree in Public Health or related field OR equivalent education/work experience
- Ability to speak, read, and write in English and oral and written fluency in one or more of the following languages: Somali, Oromo, Hmong, Karen and/or Spanish
- Experience designing, implementing, or evaluating community-based health programming
- Ability to competently facilitate group discussion in a bi-lingual setting
- Ability to competently use computers and related software including Microsoft Office tools, Google applications, and other internet-based tools
- Ability to work virtually and physically in the community including COVID-19 testing sites
- Community Health Worker certificate
- Experience conducting research with diverse communities (i.e. experience conducting focus groups and/or key informant interviews) and analyzing data
- A minimum of two years of work experience in positions related to public health, strongly preferred
- Experience working with refugee or immigrant communities in MN or in international development
- Experience collaborating with a team of diverse employees
Incumbent must be able to:
- Hear and speak in order to use telephone and communicate with people both in and out of the office environment.
- Sit for extended periods, as well as move in a work space repeatedly throughout the day.
- Apply manual dexterity for computer keyboarding and office equipment use.
- Visually able to review detailed reports and information.
- Access a variety of off-site locations including client homes and public meeting spaces climbing steps and traversing diverse terrain in all types of Minnesota weather.
- Current valid driver’s license and reliable, insured vehicle as required by State law.
· Incumbent must be able to be physically present at programming meeting, Board meetings, work-related community meetings, activities and events throughout the Twin Cities in a timely manner.
This job description does not necessarily list all the functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks outside the scope of this job description or position in order to best serve WellShare’s operational needs. Management reserves the right to revise and update job descriptions at any time.
Please send a cover letter and resume to firstname.lastname@example.org (no phone calls).